Practice Policies
Freedom of Information
GDPR Privacy Notice
Confidentiality
There is a notice in the surgery waiting area with details of who can access patient information.
Your Data Matters to the NHS
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.
In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.
You can choose whether your confidential patient information is used for research and planning.
To find out more visit: nhs.uk/your-nhs-data-matters or download the Your Data Matters To The NHS Leaflet (PDF, 326KB)
Practice Charter
A Patient’s Rights in the General Medical Service
The national Patient’s Charter gives you the following rights:
- to be registered with a GP
- to be able to change doctors quickly and easily
- to be offered a health check on joining a doctor’s list for the first time
- to receive emergency care at any time through a GP
- to have appropriate drugs and medicines prescribed
- to be referred to a consultant when the GP thinks it is necessary and be referred for a second opinion if you and the GP agree this is desirable
- to have access to your health records, subject to any limitations in law (from 1st November 1991)
- to choose whether or not to take part in any medical research or medical student training
- to be offered a yearly home visit and health check if you are over 75 years or over
- to be given detailed information about GP services through the local Medical Directory
- to receive a copy of the practice booklet
- to receive a full and prompt reply to any complaints you make about NHS service
In addition to the rights and responsibilities of patients already stated, it is the patient’s responsibility to keep GP, practice nurse, hospital and other NHS appointments. If you are unable to keep your appointment please cancel it.
Summary Care Record
Children and the Summary Care Record
If you are the parent or guardian of a child under 16, you should make this information available to them and support the child to come to a decision as to whether to have a Summary Care Record or not.
If you believe that your child should opt-out of having a Summary Care Record, we strongly recommend that you discuss this with your child’s GP. This will allow your child’s GP to highlight the consequences of opting-out, prior to you finalising your decision.
See here for more information: https://systems.hscic.gov.uk
Variations of the above information are used in new patient registration packs in the new patient registration process to remind new patients at practices of their choices around SCR.
Zero Tolerance
